ACT CONTRACTORS FORMS
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ACT CONTRACTORS FORMS
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FREQUENTLY ASKED QUESTIONSI have an Apple Mac computer, where does that leave me ? Forms on disc is only available in a version for MS Windows. The Mac is a great computer, unfortunately, there aren't nearly as many Mac users as there are Windows users (Bill Gates isn't the richest man in the world for nothing). This is especially true for business users and is a business fact of life for software companies. So where does that leave me? You ask. Well, there are a number of programs out there that allow the Mac to emulate a Windows PC and run Windows programs. Our software runs very well on these emulators. One emulator that we have had experience with is Microsoft Virtual PC. Another emulator is Parallels Desktop for Mac . This software runs our program beautifully on your Mac! 1) Why should I buy your form software? In one sentence, you should buy our form software because it WILL save you time over manual methods, it WILL save you money like attorney fees and printers fees, it WILL make a one or two man operation look like and RUN like there are 20 guys in your office, and it most definitely WILL help you sell more of the jobs you bid on. With all the competition out there offering the same services that you do, giving your customer carefully designed, professional paperwork will tip the scale in your favor and get you the job over the other guy. It is no accident that our forms are designed to work together to build the image of your company in the customers eyes! Our bidding forms will separate you from the competition by telling them how much more you are doing for the customer and how much better your work will be. Our proposals/contracts & change orders spell everything out to the customer so there is no confusion and later problems with the job. Our warranty certificates will help you sell the job because it shows the customer that you have a standard for taking care of problems and for taking care of the customer. Do you know how many referrals that will get you? And... down the line when the customer needs their house painted again, or maybe needs a new roof or other work done, who do you think they are going to call? Of course they will call the company that has warranted and taken care of their problems in the past, the same company that they have recommended to their friends time and time again... and that company is your company... YOU! ...That’s the reason to buy our software! 2) I am not very good at computers, is this program hard to use? How is Tech Support? ACT Contractors Forms on Disk is quick to learn and extremely easy to use. You don’t have to be a computer "expert" to use it. There is a simple tutorial included on the CD that covers the features of the program. There is help within the program available for every question you might have. And we are here for you if you need to talk to someone about anything. We have the best support system of any Company that offers Form Software. Beware of internet companies that have no phone numbers listed and that tell you it "helps them keep costs down" if they communicate by email. When you have to get a bid out and you are having a problem, the last thing you need is email help that takes hours if not days to respond. The beauty of a program like ours is that what you see on screen is what you get when you print so errors and wasted forms are a thing of the past. And if you have a problem just email us or give us a call. We have the best tech support out there! I challenge any another form company to say otherwise! 3) How do I print two sided forms with printing on both sides of the page? You have several options here. You can print two sided forms by simply printing one side and then flipping the page over to print the other side. This is the method most of our customers use. You can also print two separate pages instead of printing a single page printed front and back (don't forget, most legal documents are done this way!) or... If you have a duplex printer the program will automatically print front and back for you. Since the back side of all our two sided forms do not get filled out, most users keep a few copies of those forms that they frequently use with just the backside printed so it is simply a matter of printing the front side after you fill in the form. 4) How do I give my customer a copy of the forms I print using your software? You have three options here. The simplest option is to print two copies of the form on plain paper and both you and your customer sign each copy. The next option is to make two copies on plain paper and stick a piece of carbon paper between the two copies before they are signed or before they are filled out if the form is being filled out in the field. SEARS Painting Service in the San Francisco Bay Area used our contracts printed on plain paper with carbon paper in between, to write more that 4000 home improvement contracts- so don't rule out carbon paper as an option so fast! The third option is to print your own carbonless forms just like you would buy from any printer... it’s easy and we even teach you how in our report "Printing Carbonless Forms from Your PC" Get this report free with our full version of ACT Forms on Disc!! 5) So, do I have to run back to my computer every time I need a form? Definitely not! While you have the option to fill out and print a completed form you also have the option to print as many blank forms as you need, just as if you ordered them pre-printed from us. 6) I have seen other form programs and the forms come out looking more like multi page letters than forms. How is your program different? Instead of designing our forms for a word processor like the other form programs out there, we design our forms with a desktop publishing program. Word processors originally designed to write letters... is it any wonder that forms printed from a word processor look like a letter? Our program does the same type of text and graphic manipulation that only a print shop can do. That’s why the forms you print from our program look like a professional form should, and not like "letters". 7) What do I do with the software when the laws change? Although there have not been any major contractors law changes for a while, there have been a few minor ones. With ACT Contractors Forms on Disc, you can change any part of any form whenever you want to. So, for example, recently one notice required by the California State Contractors Board was changed. This change was very simple, it requires the three in the dollar amount $300 to be changed to a five so that the dollar amount is now $500. With our software, all you do is go into the form, and change the three to a five. It is that simple. Now all your forms will be current, and you don’t have a stack of obsolete forms on the shelf that you have to use up because you have a fortune invested in them. For 2002, California required three entirely new forms for any home improvement work. We made these forms available to previous customers for $15 for use with the software they already had. We also offer any needed revisions and upgrades to the program that would include any revised laws. It also includes options for you to get a newer version of the software and options for you to obtain any new forms that we might design. So don’t worry, your software will not go out of date and become obsolete! We’ll keep you current with the new laws! 8) How do I get help with the program? There is a lot of documentation with the program, including searchable help files and tutorials for all of the basic functions. If you cannot find what you need there, give us a call at (707) 747-4735 for support or e-mail us. We will be glad to help you. Our customers tell us we have the best tech support out there. We don't "hide" behind our website and are one of the very few companies that have reliable phone support. Question or want to order? Call us 1-(800) 820-5656
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